Below are some of the most Frequently Asked Questions we get asked. If you have any queries please take a look at these first before getting in touch. If you cannot find what you need here, please contact us.
Getting Started
How do I join League of Fire?
You can create a League of Fire account via the LOF app (available on the App Store and Google Play) or through the website at leagueoffire.com. Simply fill in your details and follow the registration steps. Your account works across both platforms — one login, everything in one place.
Is there an age limit to join League of Fire?
Yes. You must be 18 or over to create an account and submit challenges.
I have not created an account but it appears I already have a League of Fire profile. How come?
Your profile was most likely created when you previously participated in a LOF competition. You can claim it directly through the app — tap “Historic User?” on the login screen and follow the verification steps. Once claimed, all your historic points, badges and results will be linked to your new account. See the Claiming Your Profile section in our launch FAQ for full details. If you have any difficulty, contact us at support@leagueoffire.io.
How do I reset my password?
On the login screen select Forgot Password and enter your registered email address. You will receive a reset link within a few minutes. Check your spam folder if it does not arrive.
How do I update my account details?
Navigate to your profile and select Edit Profile to update your personal information, photo and preferences.
How do I close my account?
If you no longer want your profile on League of Fire, you can delete your account directly from the app under Profile — Settings — Delete Account, or email us at support@leagueoffire.io with the subject “Delete my account”. Your account is hidden immediately. You have 30 days to change your mind, signing back in during that period restores everything exactly as it was. After 30 days your personal data is permanently deleted, including your email address, password, date of birth, profile picture, social login and your likes, follows and reports. Your competition record, including your name, results, submissions, posts, comments, points and badges remains on the platform as it forms part of the leaderboards other users are ranked on.
Challenges & Submissions
How do I take on a League of Fire challenge?
Purchase an officially approved LOF challenge product through the LOF Shop at leagueoffire.com or on an approved producer’s own website. Complete the challenge, record your attempt on video and submit it through the LOF app. Make sure you are logged in before submitting.
What details do I need to submit a challenge?
The main details required are the date the challenge took place and a link to your video proof. Additional details will depend on the type of challenge, for example the time taken or the number of items consumed. Please be honest when entering your details. Submissions are monitored and any entries with incorrect information may be removed and accounts may be suspended.
What video platforms are accepted?
We currently accept YouTube and Facebook video links. Please ensure your video meets the following requirements:
- YouTube — videos must be published as Public or Unlisted (not Private) with embedding enabled. Private videos cannot be verified and your submission may be removed.
- Facebook — permanent video links only. Facebook Live recordings must be re-uploaded as a standard video before submitting the link. Live links are not accepted.
The best way to submit your link is to copy and paste it directly to avoid any typing errors. If your challenge begins part way through the video you can use the Video Skip Time field to jump to the correct point.
LOF may upload your video to the official League of Fire channel on your behalf if requested. Contact us at support@leagueoffire.io to arrange this, by requesting this you confirm you grant LOF permission to do so.
I do not have a YouTube channel or Facebook account. What can I do?
Creating a YouTube channel is straightforward and there are plenty of tutorials available online. Alternatively if you do not want to create your own channel and cannot use a friend’s, contact us at support@leagueoffire.io and we can upload your challenge to the official League of Fire YouTube channel on your behalf.
I submitted my challenge but do not see my results yet.
Results update in real time once your submission has been processed. If your points have not appeared please allow a few minutes and refresh the page. Do not submit the same challenge again. If results still have not updated after 30 minutes contact us at support@leagueoffire.io.
I made a mistake submitting my challenge. What can I do?
Please note that once a submission has been accepted into the official competition record it cannot be deleted. If you believe there is a genuine error in an accepted submission, contact us at support@leagueoffire.io and we will review it.
I have a challenge item but there is no league table for it. Can I still get points?
You can only earn League of Fire points for challenges that have an existing official league table. If your challenge product does not have one, get in touch with the producer and encourage them to apply. The more interest shown, the more likely they are to come on board. You can also submit a producer enquiry through the app if you are the producer yourself.
Rankings
What are the League of Fire rankings?
The League of Fire rankings recognise the most accomplished competitors on the platform. There are two types of ranking — All Time and Seasonal.
What is All Time ranking?
All Time ranking adds up the total points from all your challenge submissions across your entire time on the platform. The more points you accumulate the higher you rank. All Time ranking never resets.
What is Seasonal ranking?
Seasonal ranking is based on the points you earn within a specific season. The League of Fire season runs from 1 January to 31 December each year. Points earned before the current season do not count toward seasonal ranking but do still count toward All Time ranking.
How are points calculated?
Each challenge has its own rules and point values. Points are calculated automatically based on the details you enter when submitting — such as time taken or number of items consumed. Your points update in real time across all corresponding league tables including seasonal and all time rankings.
Community
Can I follow other players and league tables?
Yes. You can follow any player or league table through the app. Once following you will receive a notification when that player submits a challenge or when a new submission is made on a league table you are following. You can see who is following you and manage who and what you follow from your account at any time.
How do I report inappropriate content or a community member?
Use the report function within the app on the relevant post or profile. LOF reviews all reports and takes appropriate action in line with our community standards. You can also email us at support@leagueoffire.io if you have a concern you would like to raise directly.
Producers
I am a food or sauce producer with a product that would make a great LOF challenge. How do I get involved?
We would love to hear from you. League of Fire can create an official league table for your challenge product, giving it global visibility and driving sales. To be considered you must be a verified food business in your country and your challenge must be completable on camera in a straightforward way.
Submit a producer enquiry through the LOF app or contact us at support@leagueoffire.io and we will be in touch with next steps. There are some costs involved but having an official league table significantly boosts product exposure and sales.
Technical Issues
The app is not loading. What should I do?
Check your internet connection and ensure you have the latest version of the app installed. Close the app fully and reopen it. If the issue continues please contact us at support@leagueoffire.io with your device type and operating system version.
I am not receiving notifications. What should I do?
Check that notifications are enabled for the League of Fire app in your device settings. Navigate to Settings, find League of Fire and ensure notifications are turned on.
How do I report a bug or technical issue?
Email support@leagueoffire.io with a description of the issue, your device type and operating system version, or report it in the app settings. Screenshots or screen recordings of the issue are helpful where possible.
Privacy & Data
How does League of Fire handle my personal data?
League of Fire takes your privacy seriously. Full details of how we collect, use and store your data are available in our Privacy Policy .
Why is the app asking for location access?
Location access is only used at the moment you choose to check in at a live LOF event. It is not tracked in the background or used for any other purpose. You can disable location access at any time in your device settings.
Why is the app asking for camera access?
Camera and photo library access is used to allow you to upload photos for your profile and community posts. The app does not record video directly. You can manage camera permissions at any time in your device settings.
